Terms, purchases and refunds

EZ Games is a site of free browser games. Playing needs no account and no payment. This page explains the rules of use and, for those who choose to buy coins, how purchases and refunds work.

Account and use

• An account is free and optional. It keeps your nickname, your progress and your coins.
• Look after your password: whoever signs in to your account can use your coins.
• Offensive nicknames or messages, cheating in the ranking and disrupting other players are not allowed. Accounts that do so may be suspended.

Coins

• Coins buy items inside EZ Games titles, such as pets and skins. They are kept in your account and work in every game on the site.
• You can earn coins for free with the daily reward. Buying coins is optional.
• Coins are not money: they cannot be exchanged for cash, sold or transferred to another account.
• Some items expire. A pet, for example, stays with you for 7 days of play. The duration is shown in the shop before you buy.
• Erasing your progress in a game does not erase your coins. Deleting your account permanently deletes the coins in it.

Buying coins

• A purchase needs an account and uses real money, by card or Pix, on a page run by Stripe. Prices are in US dollars; on the payment page you see the amount in your currency before you confirm.
• The coins are added to your account as soon as the payment is confirmed. With Pix this can take a few minutes.
• If you are under 18, only buy with the permission of a parent or guardian.

Refunds

• You can ask for your money back within 7 days of the purchase, as long as the coins from that pack have not been used.
• To ask, write to [email protected] with your nickname and the purchase date. The amount is returned through the same payment method, and the coins from the pack are removed from your account.
• If you were charged and the coins did not arrive, write to the same address and we will check and fix it.

Contact

Questions, or trouble with a purchase or with your account: [email protected].

How we handle your data is on the privacy page.